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Customer
Care Program

YOUR HOME. OUR COMMITMENT.

We don't just build beautiful homes —

we're here to help you take care of them for years to come.

1

ASSESS

We create a detailed profile

of your home, including all

systems, products, finishes,

and warranties.

2

SCHEDULE

We develop a customized

maintenance plan and schedule your inspections

and services.

3

MAINTAIN

We coordinate and supervise

trusted professionals to

perform the recommended 

maintenance and repairs.

4

REPORT

You receive a clear Home Health Report, and all service records are added to your home's permanent file.

HOW IT WORKS

A SIMPLE, PROACTIVE PROCESS

FOR A WORRY-FREE HOME
PROGRAM INCLUDES
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FIRST-YEAR WARRANTY CARE

Scheduled follow-ups and a comprehensive

11-month inspection to address warranty items.

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PREVENTATIVE HOME CARE

Seasonal inspections and maintenance

coordination tailored to your home.

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CONCIERGE HOME SERVICES

Have a question, need a repair, or planning an

upgrade? We're just a call away.

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A WELL-CARED-FOR
HOME BUILDS A
BRIGHTER TOMORROW

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PEACE OF MIND

Proactive check-ins

and inspections so

small issues don't

become big ones.

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PROTECT YOUR
INVESTMENT

Regular maintenance

keeps your home

performing at its best

for years to come.

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ONE TRUSTED TEAM

One call.

One point of contact.

We handle the details

and coordinate the

right people.

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COMPLETE RECORD

Every visit, service, and

inspection is documented

in your home's

permanent record.

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A LIFETIME RELATIONSHIP

Whether it's a question,

repair, or future project,

we're here — today,

tomorrow, and for

years to come.

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